City Centre, Abbotts Barton, Bar End, Highcliffe, Hyde, St Cross (E), Winnall
Very pleasant experience all round. From a smiling receptionist who checked over what I expected to have done to my car. Once that was done I was taken to my courtesy car for the day, and had the controls explained as necessary. On my return the car was ready and waiting. I had good news of the car passing the MOT (always a relief but to be expected of a Volvo). The worksheet and various measurements/levels explained to me with answers to a couple of queries I had. Keys back with me after paying the bill, I drove off feeling safe, secure and assured that my car would provide me with trouble free motoring. My final comment is of the young man who dealt with me on collection. He was clear and concise with his explanation of the various points on the worksheet and checked that I understood all that he had told me. Maintaining and running a vehicle is not cheap, but using Snows Volvo Winchester makes one feel that one gets attention and value for one's money.
When looking for my new premium car Volvo was top of my list, it was the first weekend after lockdown ended when I visited Snow's Winchester and Aidan took great care of us. Covid-19 measures were all in place, and a whole new way of working had been incorporated, but Aidan made sure I had everything I needed and was safe. I then dealt with Wayne after the initial contact, who was also great, he me kept updated about the status of my XC40 and briefed me on everything I needed. The car arrived sooner than expected which was a nice surprise and pick-up/delivery was was smooth and easy. I've had a great experience with Snow's Winchester and when I am in the market for another car they will be top of my list. Thank you.
As ever, Snows made the effort to make us feel welcome and valued.
Great facilities and great customer service. Wayne helped us to choose the right car and then kept us fully informed through the order and delivery process. Highly recommended.
Everything went as expected, so no suggestions for improvement
Cookies on this website